Unanet’s proven implementation methodology, executed with more than 800 customers, applies product expertise, industry best practices, and extensive experience to your implementation.
Our methodology includes the following key elements:
We start every project by asking you to complete an implementation questionnaire. Your responses help us to understand your organization, its processes, and its implementation objectives to ensure that the services we provide meet your needs.
Next, we develop an implementation project plan identifying activities, time frames for task completion, and responsibilities. We identify assumptions and document critical success factors. After each meeting with your team, we provide an Implementation Status Update document that contains open action items and notes about decisions reached during the meeting.
Requirements and Process Definition:
During this phase, we thoroughly explore your requirements; assess how best to use Unanet in the context of your existing processes; if necessary, define new processes with you; begin to configure your software; address how to load your data; and provide detailed usage and functionality information. The output of this effort is the baseline understanding of how different roles, business rules, and processes will be supported using Unanet.
System Setup and Integration:
Next, we translate your requirements into a configured system, using defined properties to control its fundamental behavior. Your system administrator is led through this process to accelerate your learning of the application.
Typically, integration with accounting and other business systems will take place at this time. Optionally, your Unanet solution can be customized to enforce unique policies and business rules regarding timesheet and expense submittal. If these options are selected, we will deliver a data mapping document, interface templates, and validation routines as required.
Unanet consultants will work with you to populate key system data elements such as projects, tasks, employees, labor categories and expense types. In addition, historical information such as labor and expenses may be loaded at this time.
Finally, an end to end test is conducted to insure compliance with requirements gathered in the “Requirements and Process Definition” phase.
Unanet uses a “train the trainer” approach to train your key personnel on application functionality to provide them with sufficient knowledge to train their user community. Our consultants will provide you with training documentation and quick-reference guides prior to the training. For an additional charge, end-user training is also available.
As your system is deployed across your organization, Unanet supports your personnel during rollout, helping to take corrective action or answer questions if problems are encountered.
This practical, proven, phased and structured approach delivers the benefits of a timely, cost-effective deployment of your new system, resulting in highly satisfied users and increased return on investment.
For more information, and to discuss your specific requirements, please contact us.
After Unanet has been rolled out and a payroll cycle has been completed, a project closeout meeting is scheduled with the key stakeholders. The primary goal of this meeting is to insure all requirements have been met and that you are ready to be transitioned from the consulting group to Unanet customer account management.