As a GCS Premier or Deltek First GovCon Essentials customer, you’ve recently found yourself in a predicament as your provider is sunsetting software. You now need to make a decision sooner rather than later, but the good news is that you have options!
Here are a few things to think about before you make the switch to a new Professional Services Automation (PSA) tool.
If you have been running your business by looking behind you instead of to the front, the good news is that this doesn’t have to be the case. The lack of real-time data in your business makes agility impossible. Unanet offers real-time data, dashboards, alerts, and reports. Project based businesses are by their nature very dynamic and having a system like Unanet gives them the tools to immediately respond and shift course, today, not next week when your software gets synched.
Many of the PSA options available to you, including Deltek’s Costpoint, are essentially a patchwork of smaller products that have been acquired or built over the years and that have been cobbled together. Often these products run on different databases, require separate sign-ons, and provide different security models. Unanet provides a single integrated database, with one sign on, and one interface. There is no need for the exporting and importing that often leads to different versions of the truth. There is just one data- driven truth.
Total Cost of Ownership
Most decisions regarding software acquisition come down to price. It’s important to look at the total cost of ownership, aka what you really get for your money. Aside from a thorough review of the software’s functionality, you should consider implementation costs, consulting costs, fees, and the human capital needed to operate the software. Some in your position have decided to make the switch to Costpoint, but many have found that that when they peeled back the layers of additional costs, the total cost of ownership was prohibitive. Unanet’s intuitive and easy to operate interface enables our customers’ finance, project management, and executive teams to focus on transforming the business rather than running monotonous transactions.
When it comes to support, there are two main things to consider. First, who is providing your support? Many firms find it cheaper to outsource their customer service overseas, but this often results in a high staff turnover meaning that you are always receiving assistance from someone new. Additionally, this generally means the staff doesn’t have the experience to handle complex problems. Unanet’s team of US-based support is dedicated, knowledgeable, responsive, and most importantly - experienced.
A second area to consider when evaluating support options is the software company’s product investment. Unanet is 100% designed and developed here in the United States and many of our developments are customer driven.
In the end, making the switch is a big decision, but change doesn’t always have to be difficult.
Unanet customer, Array Information Technologies, made the switch from GCS and chose Unanet. They were able to achieve compliance and business transparency with Unanet Financials.
If you are considering making the costly switch to Costpoint, Unanet customer Magnolia River found that with Costpoint, they were struggling with a system that wasn’t user friendly and was causing a duplication of efforts. With Unanet Financials, the real-time data made them much more efficient and able to grow their company.
You have options! Learn how to find a better fit in our white paper, "Have You Outgrown Your Existing ERP?"